The following items are not eligible for return or exchange: Furniture, Lighting, Mirrors, Bella Notte, Avasa Home, Redford House, Noir, Custom Made to Order Items, Clearance items, Special Order Items, and Gift Certificates.
#Pompom home knit throws plus#
All approved returns will have a 15% restocking fee plus you are responsible for return shipping and return shipping fees. If 15 days have passed since your order was delivered, we cannot offer you a refund or exchange. Paynes Gray's return policy lasts 15 days from the date your items has been delivered. Made to order or custom products may not be canceled. We understand you may need to cancel or modify an order and we will attempt to do so but orders cannot be canceled after 24 hours or after item confirmation and tracking info has been sent. All orders are processed within 24 hours. Custom shipping quotes are available for Alaska & Hawaii by emailing order to fulfill your order quickly and to reserve your product, we process orders right away. Free shipping applies to the 48 contiguous states only.For more specific information, email us at with the product you are interested in. Lead Times may vary but generally are within 1-2 weeks with the exception of custom products including Noir.White Glove freight may be an option for an additional charge. Standard Freight is curbside, to your door.
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